What is the legislation relating to consumer protection?
Consumer protection in New South Wales is governed by the Fair Trading Act 1987. This Act applies Australian Consumer Law, as defined in Schedule 2 of the Competition and Consumer Act, as the law in the state. The Act is administered by Fair Trading NSW, which is a division of the Department of Customer Service.
What legislative powers does consumer Affairs Victoria have?
advise and educate consumers, tenants, businesses and landlords on their rights, responsibilities and changes to the law. register and license businesses and occupations. conciliate disputes between consumers and traders, and tenants and landlords.
What legislation protects consumers in Australia?
The ACL is a national law to protect consumers. The Australian Competition and Consumer Commission (ACCC) alongside the state and territory consumer protection agencies jointly administer the ACL.
What legislation covers property sales in Vic?
Sale of Land Act 1962. Residential Tenancies Act 1997. Retail Leases Act 2003.
Which are the three main pieces of consumer protection legislation?
The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act.
What is the name of the national legislation that covers customer complaints?
The Competition and Consumer Act 2010.
What is the role of Consumer Affairs Victoria real estate?
To do this we: provide information and advice to consumers, businesses, tenants, landlords and property managers about their rights, responsibilities and changes to relevant laws. … enforce compliance with consumer laws. review and advise the Victorian Government on the consumer protection framework.
What is the power of legislative?
Legislative power is the capacity of a legislative chamber or actors within that chamber to thwart, encourage, or compel actions by others. Power is a difficult concept to define and possibly even harder to measure.
What can Consumer Affairs Victoria do?
Our key functions are to: provide information and advice to consumers, tenants, businesses and landlords on their rights, responsibilities and changes to relevant laws. register and license certain businesses and occupations. enforce and ensure compliance with consumer laws.
What are the 8 basic rights of consumers?
Consumer Rights Vs Responsibilities
|1||Right to be heard|
|2||Right to Redress|
|3||Right to Safety|
|4||Right to Consumer Education/ Right to be Informed|
Is it illegal to refuse a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
What does the Consumer Guarantees Act not cover?
The Consumer Guarantees Act does not cover: goods normally bought for commercial or business purposes (for example, a photocopier for your business) … goods bought for resale in trade or for use in a manufacturing process. goods given to you by a charity.